The medEbridge resource library is a centralised collection of information, tools, and materials which support your optimised medEbridge experience.
The content has been arranged into the below categories for easy navigation.
Customer User Guide – New account activation and Multifactor Authentication (MFA)
The privacy and protection of sensitive health information is at the forefront of medEbridge®. To further protect this data, medEbridge® uses Multifactor Authentication (MFA). This simple process requires users to enter a security code as part of the login process.

Customer User Guide – User Management
There is a role in medEbridge which allows authorised users to manage their own internal staff user access. This guide explains how a user with this role can manage, add and remove staff accounts and can change the Requester on cases.
