medEbridge website
The medEbridge resource library is a centralised collection of information, tools, and materials which support your optimised medEbridge experience.
The content has been arranged into the below categories for easy navigation.
Introduction to medEbridge®
medEbridge® is a secure, flexible and scalable online platform which connects Australian providers to the businesses that seek their services.
Adopted across corporate employers, government agencies, personal injury insurers, regulators, and law firms.
A true one-stop-shop, you can do it all on medEbridge®.
Access the products and services you need via medEbridge®
Medical Information Retrieval
A service that specialises in obtaining patient medical records from healthcare providers. Examples of the services include:
- Medical File Copy
- Hospital File Copy
- Treating Dr Report
- Tele Report Collection
IME
A medical assessment conducted by a specialist, independent of a claimant’s treating doctor, to provide an objective opinion on a person’s medical condition.
Occupational and Populational Health
Occupational health is a field of public health that is dedicated to the physical, mental, and social well-being of people in all types of work.
The primary goal of occupational health is to prevent work-related injuries, illnesses, and diseases by identifying and controlling hazards in the workplace.
- Pre-employment & health monitoring medicals
- Vaccination Programs
- Post Injury triage and treatment support
Rehabilitation and Wellness
A range of interventions and support systems helping individuals return to work or wellness safely and effectively after an injury or illness. Examples of these services include:
- INA
- RTW programs
Aids and Equipment
Supply external devices and appliances that help individuals manage or improve medical conditions, prevent further injury, or support daily living. Examples of the services include:
- Shower Chair
- Wheelchair
- Non-Slip Mat
Imaging
A process of creating visual representations of the human body, often for diagnostic or therapeutic purposes, using techniques such as X-rays, CT scans, MRI, and ultrasound.
Health Screening
Health screening services involve testing asymptomatic people (people without symptoms) to identify potential diseases or health conditions before they become serious, with the goal of early detection and intervention to improve outcomes. These services can be offered as part of organised, population-based programs for a specific group such as applicants applying for Insurance. Examples of the services include:
- Pathology testing
- Medical Assessments
Expert Advisory
This service category provides bespoke offerings to support client outcomes including such services as:
- Iris – Public Liability claims
- PEAR – Private Health Insurance pre-existing condition review
- Digital CMO – Chief Medical Officer review of claims file material
Investigations
These services involve gathering information and evidence to determine the facts of a situation, often to assess the legitimacy of a claim. Examples of the services include:
- Factual Investigations
- Workplace investigations and Workers’ Compensation
- Statement taking
Business Services
A range of services that support the reduction of administration burden within organisations. Examples of the services include:
- Transcription
- Translation services
- File summary and Sorting
medEbridge® enables you to focus on high value activities
medEbridge® enables you to focus on high value activities
- Searching, comparing and selecting providers
- Scheduling and re-scheduling appointments (multiple channels)
- Referral information collecting and request preparation
- Requesting monitoring, follow up and chasing
- Managing consent and privacy
- Managing invoicing and payments
- Overseeing provider SLAs, governance and performance
So you can concentrate on high-value activities
- Case conferencing
- Recovery planning
- Liaising with customer
- Helping members to recover